Welcome to www.ruecestudio.com webshop. When you access this webshop, you automatically accepting our sales conditions. We advise you to thoroughly read all of the below mentioned terms and conditions before you start to shop on www.ruecestudio.com.

GENERAL INFORMATION
Company name: Ruèce Studio Aps

Registered office address: Frederiksgade 70B B., 8000 Aarhus C, Denmark
VAT registration number: 40432078 registered in Denmark

Do not hesitate to contact RUÈCE STUDIO’s customer care at:

Email: hello@ruecestudio.com
Phone: +45 29657095

NOTIFICATION OF DEFECTS
All merchandise is covered by the Danish sale of goods, giving you 24 months to complain about an item. As a customer you can complain about defects and deficiencies that arise within 24 months of the purchase. However, if the defects, deficiencies, or wear and tear are due to negligent use, a lack of maintenance, or simply because of normal wear and tear your right to complain is renounced. In case of a complaint or a missing delivery please contact us on hello@ruecestudio.com. RUÈCE STUDIO does not cover shipping fees in case of a complaint.

ITEM AVAILABILITY
In case an item is sold out you may contact us at: hello@ruecestudio.com then we will inform you when the item is in stock again and put your name on a waiting list.

PICK-UP PROCEDURE
If you want to pick up your merchandise, our address is:  Frederiksgade 70B B., 8000 Aarhus C, Denmark. Please contact us beforehand or remember to indicate your delivery preference when filling out the page with your personal information.

COLORS
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

CUSTOMS AND SALES TAX/VAT
If your order is placed from an EU country, you will have to pay the Danish sales tax/vat but no customs fee. This is according to customs policies regarding sales within the EU. If, however, your order is placed outside the EU you will not have to pay the Danish sales tax/vat, but you may have to pay additional tax and duties in the country of destination. RUÈCE STUDIO is not responsible for these or for any fees charged by customs. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.

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